It is extremely refreshing to have a conversation with a representative that understands the value of personal integrity. I just got off the phone with Gary, a manager at Lubrico and want to express my sincere gratitude for his understanding and ability to be a leader. As a leader, he listened with compassion, assessed the entire story with thoughtful questions and responded with the kind of care that brings me to writing this testimony about Lubrico management. Its rare to hear humanity in another persons voice as you discuss the nuts and bolts of service contracts, they are finicky documents that often have no room for interpretation or flexibility.
Gary was outstanding at finding a solution that we were both comfortable with. It was a win-win for both of us; rest assured Lubrico not only pays attention to large claims with excellence but can follow through with the same precision on small claims. Hats off to the Lubrico team with special regard for Gary!!